• Office Location: Toronto Square, Infirmary Street, Leeds LS1 2HJ
  • Office Name:
  • Salary: £30000 - £32000
  • Job Type: Permanent
  • Role Type: Full-time
  • Job Ref: 533456

Senior Trainer

Our learning and development team are looking for a Senior Trainer to their team. This role can be based anywhere in the UK as it is mostly remote based with travel involved to our regional offices. 

Your role will include design and delivery of sales skills, customer service and soft skills training to enable co-members to reach their full potential, both personally and professionally.

The Role: 

As a Senior Trainer, you will be aligned to the L&D Business Partner team to create learning solutions based on identified business needs. You will be able to work from home two – three days per week, with an expectation that you will be delivering in person training on the others. Couse delivery is in person, at a key Reed location, or virtually, through MS Teams. Key Reed locations are:

  • Reed offices (typically London, Birmingham and Manchester, with potential travel to others) 
  • Head office N900, Northampton – once or twice per month 
  • The Reed Business School, the Cotswolds – occasional travel

What you’ll be doing: 

  • Deliver industry leading face to face and virtual training
  • Ensure that the highest standards are maintained when delivering any training course
  • Work with the L&D Business Partners to design and develop learning programmes that are relevant, effective, and beneficial to the success of co-members
  • Coach team members to help them improve in their identified development areas
  • Partake in regular ‘competency observations’ to continuously develop yourself and other team members
  • Build relationships with key stakeholders across the business • Ensure that our agreed L&D strategy (including all training offered to our co-members) is effectively communicated within the business
  • Support and challenge co-members before, during and after training sessions • Ensure that co-members are able to provide fair, open, and honest feedback for training sessions
  • Utilise Co-member feedback to monitor trends and make improvements to our training offering
  • Adopt internal marketing tools to network and drive engagement across the business Reed Company Confidential
  • Maintain a consistent diary, ensuring that co-members at all levels have regular access to relevant training courses
  • External knowledge and research of L&D trends and facilitation technique

  The successful candidate will:

  • Previous 360 recruitment experience, managing a successful desk 
  • Demonstrate flexibility and a willingness to deliver a range of training
  • Exceptional presentation skills
  • Confident, articulate, and clear communication at all levels
  • Open and approachable
  • Knowledge of MS packages: Teams, Word, PowerPoint, Excel, Email

Why Reed

Achievement is celebrated through…

  • Unlimited earning potential – our transparent and uncapped bonus schemes are paid every 4 weeks
  • Clear and transparent career development frameworks which deliver regular promotions and salary increases
  • Annual high achiever awards held at prestigious venues
  • Thrive at Reed – annual bespoke, personalised holidays, for our high achievers – make memories with the people you care most about
  • R1 Formula Reed – our high achievers club, giving you access to exclusive benefits including private healthcare
  • Luxury cars, holidays and more available through our periodic high achievers scheme 

Your work matters and you’re supported with…

  • A personalised learning and development experience, hosted on our bespoke digital learning platform, supported by our experienced in-house team
  • Your personal Microsoft device enabling you to work dynamically wherever you work best
  • The ability to buy more holiday and gain paid sabbaticals linked to your length of service on top of the 25 days we give
  • Our dedicated health and wellbeing centre and calendar – everything from financial wellbeing to mindfulness
  • Reward Hub delivering you retail savings of £100s a year
  • Professional and personal development schemes and your choice of three different mentoring schemes
  • Access to life assurance which covers you to the value of 4 times your salary
  • We have inclusion and belonging ambassadors and senior board sponsors, who act as catalysts for change
  • Our cycle to work scheme, supports the environment and your health

Trailblazers in our field…

  • You have an annual opportunity to join our shadow board and contribute to the company strategy
  • Be part of our social impact strategy – 18% of Reed owned by the Reed Foundation – meaning you work one day a week for charity. We give globally and have invested over £36m to help alleviate poverty and support Women’s rights worldwide
  • We are all about the environment being the first recruitment company to be certified as Carbon Neutral 

Feel what it’s like to truly belong.

Proud winners of:

  • #1 Recruitment Agency – Glassdoor Best Places To Work 2020
  • The JobCrowd Top Companies for Graduates to Work For 2021
  • The JobCrowd Top Companies for Apprentices to Work For 2021

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Feel what it’s like to truly belong…

All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer.  We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity. We are a Mindful Employer, proud signatories of the Business in the Community Race at Work Charter and the Armed Forces Covenant. We offer a guaranteed interview scheme for disabled applicants and ex-services personnel, reservists and cadets, who meet the minimum criteria.