Spotlight On… Talent Engagement
Who are Talent Engagement?
Talent Engagement are a key part of our Reed Talent Solutions (RTS) business, based out of our offices in Bristol.
We spoke to James Thomas, Onboarding Team Manager, and members of his team to find out more about what they do, what they enjoy and advice to anyone thinking of a career with the team in the future.
What does the Talent Engagement Team do?
“The Talent Engagement Team is responsible for the registering,
onboarding, payrolling, management and offboarding of Professional Contractors, who have been directly sourced by large global private corporations and public sector clients.
“The team, in conjunction with our screening division, will help to administer and facilitate a variety of different vetting and compliance requirements. The team also manage complex tax, invoice and payroll queries across all payment methods including: PAYE, Umbrella PSC and Deemed.”
James Thomas, Onboarding Team Manager
What we look for when hiring
To be successful in the role, James believes that you need to enjoy being “process driven, use multiple systems, and be confident and articulate with written and verbal communication… We are working with some of the most senior people within industry so there has to be a strong customer focused work ethic and pride taken in our work.”
While most of our Onboarding Specialists have either a degree and/or experience of working within a customer service, compliance or audit setting, applicants from all backgrounds are welcomed, as the most important part of success is mindset.
Top Tips from the Team
Each member of the team has a unique professional and/or educational background, creating a diverse team full of individual strengths and ideas that contribute to the team’s impressive output and growth.
> Swipe/scroll to meet more of our Co-Members on the Talent Engagement, and wider RTS teams.
> Tap/hover over each colleague to find out their backgrounds, favourite aspects of the job, and advice for anyone thinking of joining the team.
Opportunity for Growth
“We are one of the fastest growing teams in REED – for anyone joining us there will be opportunities to grow, gain a more senior status or become a Team Leader.
“Beyond that, we have had team members move into delivery or sales consultancy positions too, and even the wider REED network. We sit as part of a large multi-purpose office in Bristol, so there are opportunities abound.”
“As a manager, I really like people to be able to flex their muscular braincells and play to their strengths. Our team is all about encouraging development opportunities. If someone can demonstrate good knowledge or passion for something outside of the day to day job role, we can explore how that might fit in to our continuous improvement programme.
“It’s not just about turning the wheel but looking at value ads. Because we are relatively new, the team are always coming up with ideas or better ways to improve our solution offering… I’m all for that!”