• Office Location: Dragon Court, 27-29 Macklin Street, London WC2B 5LX
  • Office Name: Reed.co.uk
  • Salary: £40,000 - £50,000
  • Job Type: Permanent
  • Role Type: Full-time
  • Job Ref: 509851

Product Manager

Reed Courses is looking for a Product Manager to join a small, dynamic cross-functional team. 

About Reed Courses

Reed Courses is a sister company to Reed.co.uk; one of Britain’s most established digital brands. Our mission is to help everyone achieve their goals through learning. We work with hundreds of respected learning providers to advertise over 80,000 courses in a wide range of subjects; from accounting and HR right through to fitness and cooking. We offer courses for both consumers and businesses – helping individuals learn something new and develop their career, whilst also allowing employers to upskill their staff and create a more knowledgeable workforce.

 

Overview

We’re looking for a self starting, ambitious Product Manager seeking accelerated career development within a highly collaborative, tightly knit cross functional team. Reporting to the Head of Product and working closely with an experienced cross-functional team, you’ll be responsible for the continued development of a high performing ecommerce/marketplace product, delivering key strategic initiatives and taking a leading role in the development and delivery of our product strategy.

 

Key Responsibilities

  • Developing a deep understanding of the customer – both B2B (course provider) and B2C (course seeker) – through the gathering & analysis of customer feedback

  • Championing the needs of both customer sets, in line with the product strategy for the business

  • Full understanding of our competitors’ offerings within a complex product landscape

  • Working closely with all members of the development team, as well as the Product Designer, Product Analyst and CRM/Marketing team

  • Managing stakeholders of different levels of seniority from multiple different functional areas of the business

  • Use of data to inform decision making, as well as monitoring key KPIs to ensure continued health of the business 

  • Own the roadmap and backlog, ensuring the team is focused on the highest priorities and delivering on schedule

  • Influence the development of the product & business strategies through idea generation and the identification of future opportunities

 

Required skills

  • Strong customer empathy with the ability to fully understand the needs of the user

  • Highly analytical, with the ability to use data to understand key business drivers and how they underpin strategic and tactical decision making

  • Strong problem solving skills, with the ability to think critically and creatively to overcome obstacles and get things done

  • Innovative & full of ideas for new opportunities

  • Commercial awareness within a complex product with multiple business models

  • Excellent written and verbal communication, with an ability to document processes

  • Effective relationship building skills with a desire to be part of a team with a strong identity

  • Ability to get up to speed quickly with a complex product

  • Desire to take ownership, develop leadership skills and ultimately represent your area of the product to the wider Reed business

 

Desirable skills

 

  • Experience with an ecommerce or marketplace product

  • Fluency with GA and/or Looker

  • Experience with AB test planning & delivery, including familiarity with Google Optimise

  • Experience managing senior stakeholders

  • Experience with a dedicated, co-located development team

  • Experience working with other product managers, on the same product

  • The ability to wear multiple hats and take on additional responsibilities within a small team

 

What we can offer you:

 

  • Flexible working, including core hours and location flexibility.

  • 25 days annual leave plus bank holidays.

  • Flexible holiday scheme with the option to buy, sell or carry over up to 5 days a year.

  • Moving home leave.

  • 10% of your time dedicated to personal development.

  • Financial benefits including pension and health cash plan subscription .

  • Enhanced family leave policies.

  • Insurance benefits including life assurance.

  • Love Mondays events. 

  • Discount scheme including gyms and popular retailers.

  • Range of wellbeing and mental health support avenues.

  • Newly refurbished office in an amazing location, with countless bars, restaurants and theatres right on the doorstep.

At Reed.co.uk we’re a team of people who are passionate about creating an inclusive culture. We want Reed.co.uk to be a place where everyone feels they truly belong, and we want to work with people who place the same level of importance on this as we do.

Reed.co.uk is an equal opportunities employer meaning that everyone is welcome to apply for our roles. We offer a guaranteed interview for disabled applicants who meet the minimum criteria, and we are a proud signatory of the Armed Forces Covenant, meaning that we welcome applications from ex-services personnel and reservists.

If you apply for one of our roles and want to speak to someone confidentially about any additional support you may need to help you be the best you can be during your interview process, then just let one of our Talent Acquisition Partners know when they reach out to you – they will be happy to help!

Please note: All job offers are subject to satisfactory references and compliance with our vetting requirements.

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