• Office Location: 900 Pavilion Drive, Northampton, NN4 7RG
  • Office Name: Head Office - N900
  • Salary: £50000 - £55000
  • Job Type: Permanent
  • Role Type: Full-time
  • Job Ref: 492015

Product Manager

An exciting opportunity to lead Reed Specialist Recruitments (RSR) product planning and product marketing across all of our customer-facing products and services. You will develop and execute the product roadmap as agreed with the Marketing and IT directors. This will include managing the product lifecycle, gathering and prioritising customer requirements and defining the product vision working closely with key stakeholders in particular IT to deliver successful products for Reed’s customers.

The role will be split between working in our brand new offices in Brackmills, Northampton and working from home. 

 

You will oversee the development, management (working with internal and external partners) and maintenance of RSR’s online portfolio of websites (e.g. careers, RTS) ensuring a consistent quality of build and improved customer journeys and experience on our websites.

In addition, you will oversee a small but well focussed product team, developing a winning mentality who are constantly looking for new and innovative ways to improve our products and services.

As the Product Manager you will work closely with stakeholders across the Reed group from IT, marketing, operations, Reed online and the group customer team to ensure successful deliver of the product roadmap and ongoing customer satisfaction.

Principal Accountabilities:

  • Define and execute the annual product strategy and roadmap, regularly updating on progress to stakeholders
  • Develop and execute go-to-market plans (internal and external) for new products working collaboratively with the marketing team
  • Utilise (and commission) insight from customer behaviour and feedback, market and competitor research to aid the development of products
  • Develop ongoing structured, best practice customer feedback loops working with the group customer team e.g. NPS, customer panels, Hotjar
  • Own the online portfolio for all RSR businesses – ensuring best practice websites, suppliers and maintenance are adhered to. Whilst also exploring efficiencies to aid better customer experiences and ROI opportunities.
  • Establish strategies for product pricing and positioning – develop and enhance pricing tools (e.g. temp calculator) for consultants
  • Update on product performance with quarterly roadmap updates to SLT. Develop (working with finance) and distribute product reporting dashboards
  • Manage a small product team, rolling out best practice development and training both with internal and external partners (e.g. product school)
  • Develop product expertise, keeping on the pulse of product developments and opportunities, working with the Reed online product team and following relevant product and recruitment industry bodies

Why Reed

Achievement is celebrated through…

  • Retail savings through Reward Hub, save £100s a year
  • Annual high achiever awards held at prestigious venues
  • Make memories with the people you care most about by winning a holiday of a lifetime through our peer-to-peer recognition scheme
  • Quarterly director-nominated recognition scheme 
  • Paid sabbaticals and long service awards and the ability to buy more holiday on top of your 25 days
  • Access to life assurance to the value of four times your base salary

Your work matters and you’re supported with…

  • A personalised learning and development experience, hosted on our bespoke digital learning platform, supported by our experienced in-house team
  • Your personal Microsoft device enabling you to work dynamically wherever you work best
  • Our dedicated wellbeing centre and health and wellbeing calendar, including everything from financial wellbeing to mindfulness
  • Professional and personal development schemes and your choice of three different mentoring schemes
  • Feel what it’s like to truly belong – we have inclusion and belonging ambassadors and senior board sponsors, who act as catalysts for change
  • An annual opportunity to join our shadow board

Trailblazers in our field…

  • Our work benefits society – we were recently recognised in Management Today for our “impressive” Covid-19 contribution
  • Be part of our social impact strategy – 18% of Reed owned by the Reed Foundation – meaning you work one day a week for charity. We give globally and have invested over £36m to help alleviate poverty and support Women’s rights worldwide
  • We care about the environment – Reed was the first recruitment company to be certified as Carbon Neutral

Feel what it’s like to truly belong. 

Proud winners of:

  • #1 Recruitment Agency – Glassdoor Best Places To Work 2020
  • The JobCrowd Top Companies for Graduates to Work For 2021
  • The JobCrowd Top Companies for Apprentices to Work For 2021

Vacancy ATR footer image - Reed Careers

Our values, your values; our future, your future

All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer.  We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity.  We are a Mindful Employer and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. As a proud signatory of the Armed Forces Covenant, we welcome applications from ex-services personnel and reservists.

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