• Office Location: Dragon Court, 27-29 Macklin Street, London WC2B 5LX
  • Office Name: Reed.co.uk
  • Salary: ££23000 - ££28000
  • Job Type: Permanent
  • Role Type: Full-time
  • Job Ref: 488817

Junior Product Analyst

Reed Courses are looking for a Junior Product Analyst to join their expanding Courses Team in Holborn, London.

About Reed Courses

Reed Courses is the UK’s largest E-learning marketplace, and sister company to Reed.co.uk; one of Britain’s most established digital brands. Our E-commerce marketplace works with hundreds of respected learning providers and instructors, to help advertise over 80,000 courses in a wide range of subjects; from accounting and HR right through to fitness and cooking. We offer courses for both consumers and businesses – helping individuals learn something new and develop their careers, whilst also allowing employers to upskill their staff and create a more knowledgeable workforce. Our mission is to help everyone achieve their goals through learning.

 

Overview

We’re looking for a self starting, ambitious Junior Product Analyst seeking accelerated career development within a highly collaborative, tightly knit cross functional team.

Though you’ll be reporting into the Courses Senior Product Manager, you’ll have plenty of exposure to different departments and stakeholders, as your time will be split between supporting Product, Marketing & CRM, and Sales. You’ll work alongside a dedicated, experienced Courses Product Analyst, who will act as trainer and mentor.

No two days will be the same – depending on the needs of the business you could be supporting Product by presenting your analysis on an AB test, supporting Marketing & CRM by analysing the performance of a new email campaign, or supporting Sales by pulling data to support a key client sold product renewal. You’ll use tools such as Google Analytics, Google Optimise, Braze, Looker and more.

Your work will help to monitor each department against strategic goals and results, as well as playing a key part in contributing to overall, long term strategy for the business as a whole.

Key Responsibilities

  • Weekly reporting on the performance of the Courses site, interrogating digital customer behaviour to understand how customers are interacting with the Courses site.
  • Analyse and report on the performance of key client and Reed Courses marketing and CRM activity.
  • Monitor and report on key metrics, analysing and interpreting trends to make recommendations which will inform product, marketing and strategic plans.
  • Work with the Product Managers, Marketing Manager, and CRM and Retention Manager to solve problems and identify trends and opportunities, as well as define metrics, goals and forecasts for new Courses projects, and monitor against these.
  • Development of data visualisation and KPI dashboards that reflect best ways to simplify data to various audiences .
  • Monitor and report on the performance of A/B and MVT testing site-wide.
  • Implementation and knowledge of tagging tools such as Google Analytics.

Required skills

  • Highly analytical
  • Excellent written and visual communication skills, with an ability to document processes.
  • A passion for problem solving and critical thinking.
  • Excellent collaboration & teamwork skills, with the confidence to take a lead role on projects & manage stakeholders effectively.
  • Basic SQL skills.

Desirable skills

  • Experience with Google Analytics and/or Looker, or similar platforms.
  • Background in commercial, competitor or statistical analysis, within the digital product-based business.
  • Ability to assimilate vast amounts of data into cohesive patterns and simple, communicable concepts.
  • Experience with customer research, such as creating surveys or digital user testing.
  • Ability to operate with minimal direction, adapting to the needs of stakeholders and taking on feedback.
  • More advanced SQL knowledge including competency to write SQL queries with joins, and a desire to develop this skillset further.

What we can offer you

  • Flexible working, including core hours and location flexibility.
  • 25 days annual leave plus bank holidays.
  • Flexible holiday scheme with the option to buy, sell or carry over up to 5 days a year.
  • Moving home leave.
  • 10% of your time dedicated to personal development.
  • Financial benefits including pension and health cash plan subscription.
  • Enhanced family leave policies.
  • Insurance benefits including life assurance.
  • Love Mondays events. 
  • Discount scheme including gyms and popular retailers.
  • Range of wellbeing and mental health support avenues.
  • Newly refurbished office in an amazing location, with countless bars, restaurants and theatres right on the doorstep.

Proud winners of:

  • #1 Recruitment Agency – Glassdoor Best Places To Work 2020
  • The JobCrowd Top Companies for Graduates to Work For 2021
  • The JobCrowd Top Companies for Apprentices to Work For 2021

Vacancy ATR footer image - Reed Careers

Our values, your values; our future, your future

All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer.  We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity.  We are a Mindful Employer and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. As a proud signatory of the Armed Forces Covenant, we welcome applications from ex-services personnel and reservists.

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