• Office Location: Dragon Court, 27-29 Macklin Street, London WC2B 5LX
  • Office Name: Reed.co.uk
  • Salary: £24000 - £28000
  • Job Type: Permanent
  • Role Type: Full-time
  • Job Ref: 525583

CRM Assistant

About Reed Courses

Reed Courses is the UK’s largest learning marketplace, and sister company to Reed.co.uk; one of Britain’s most established digital brands. Our E-commerce marketplace works with hundreds of respected learning providers and instructors, to help advertise over 100,000 courses in a wide range of subjects; from accounting and HR right through to fitness and cooking. We offer courses for both consumers and businesses – helping individuals learn something new and develop their careers, whilst also allowing employers to upskill their staff and create a more knowledgeable workforce. Our mission is to help everyone achieve their goals through learning.


We require a highly-motivated individual, ready to kick start their career in digital marketing. Full training and guidance will be given to ensure you have the right skills to fully support the team by taking ownership of the day-to-day running of our sold client campaigns.


Key Responsibilities

  • Lead the build and delivery of CRM campaigns via our marketing platform

  • Be the main point of contact between the CRM team, Sales teams and Clients

  • Ensure requested campaigns always follow our best practice guidelines

  • Own and maintain the CRM calendar

  • Learn and be responsible for the process of building audiences, receiving accurate campaign assets, building emails alongside our CRM devs, chasing client approval, quality assurance procedures, and scheduling our email campaigns

  • Monitor and communicate campaign performance to key stakeholders

  • Learn and stay up to date with CRM industry news, best practices and GDPR regulations


Skills Required

No experience is required for this role, instead, we’re looking for candidates with the following skills and personal qualities:


  • Ready and willing to learn about CRM and Email marketing

  • Excellent communication skills – both written and verbal

  • Ability to follow processes and procedures

  • Highly organised

  • Strong attention to detail is essential

  • An effective team player

  • Eager to learn, get involved and hit the ground running with a forward thinking attitude
  • An analytical mind – comfortable with data

  • Proactive, curious and comfortable leading on projects

  • Relevant degree is desirable but not essential
  • Some Marketing or CRM experience would be desirable but not essential 


What we can offer you

  • Dynamic working as standard, work 2+ days from our office and 3 days from home!

  • 25 days annual leave plus bank holidays

  • Flexible holiday scheme (buy, sell and carry over your holiday)

  • Paid time off to move home

  • Contributory pension scheme

  • Enhanced family leave benefits

  • Insurance benefits including life assurance

  • Love Mondays events

  • Discount scheme including gyms and popular retailers

  • Range of well-being and mental health support avenues

  • Newly refurbished office in an amazing location, with countless bars, restaurants and theatres right on the doorstep


Join Reed and start improving lives through work.

At Reed.co.uk, we’re a team of people who are passionate about creating an inclusive culture. We want Reed.co.uk to be a place where everyone feels they truly belong, and we want to work with people who place the same level of importance on this as we do.

As an equal opportunities employer, a Disability Confident Employer, and proud signatory of the Armed Forces Covenant and Care Leavers Covenant, everyone is welcome to apply to work for us. We offer guaranteed interviews for disabled, ex-services personnel and care leaver applicants who meet the minimum criteria.

If you want to speak to someone confidentially about any additional support required, to help you be the best you can be during our recruitment process, then talk to us, we will be happy to help.

Please note: All job offers are subject to satisfactory references and compliance with our vetting requirements.

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