• Office Location: Dragon Court, 27-29 Macklin Street, London WC2B 5LX
  • Office Name: Reed.co.uk
  • Salary: £27000 - £33000
  • Job Type: Permanent
  • Role Type: Full-time
  • Job Ref: 498328

CRM Assistant


Reed.co.uk are looking for a Graduate CRM Assistant to support our CRM team, based in Holborn, Central London.


This is a rare opportunity for somebody with little-to-no experience to kick start their career by joining one of Britain’s most established digital brands. Full training and guidance will be given to ensure you have the right skills to fully support the team by taking ownership of the day to day running of our “Sold Product” Email campaigns.

Key Responsibilities

  • Be the main point of contact between the CRM team and our Sales and Commercial teams
  • Build campaigns within our Braze platform using targeting and segmentation tools
  • Make minor edits to Emails, such as copy and image changes, where necessary
  • Ensure requested campaigns always follow our best practice guidelines
  • Maintain the “Sold Product” planning calendar
  • Ensure information received from campaign requests is accurate, and chase missing information when necessary
  • Provide a weekly round-up of campaign results

Skills and Experience

No experience is required for this role, instead, we’re looking for candidates with the following skills and personal qualities:

  • Ready and willing to learn about CRM and Email marketing
  • Excellent communications skills – both written and verbal
  • Ability to follow processes and procedures
  • Highly organised
  • Strong attention to detail
  • Tenacious spirit

Additional Requirements

  • Must be eligible to work and located in the UK 


  • Flexible working as standard (including remote working options and flexible working hours)
  • 25 days annual leave plus bank holidays
  • Flexible holiday scheme (buy, sell and carry over your holiday) 
  • Paid time off to move home 
  • Contributory pension scheme 
  • Enhanced family leave benefits
  • Insurance benefits including life assurance
  • Love Mondays events 
  • Discount scheme including gyms and popular retailers 
  • Range of wellbeing and mental health support avenues
  • Newly refurbished office in an amazing location, with countless bars, restaurants and theatres right on the doorstep
  • These are just some of the great benefits we offer everyone working at Reed.co.uk!


Proud winners of:

  • #1 Recruitment Agency – Glassdoor Best Places To Work 2020
  • The JobCrowd Top Companies for Graduates to Work For 2021
  • The JobCrowd Top Companies for Apprentices to Work For 2021

Vacancy ATR footer image - Reed Careers

Our values, your values; our future, your future

All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer.  We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity.  We are a Mindful Employer and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. As a proud signatory of the Armed Forces Covenant, we welcome applications from ex-services personnel and reservists.

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