• Office Location: 900 Pavilion Drive, Northampton, NN4 7RG
  • Office Name:
  • Salary: £35,000 - £45,000
  • Job Type: Permanent
  • Role Type: Full-time
  • Job Ref: 494051

Client Development Manager

We currently have an opportunity for a motivated individual to effectively manage the strategic client relationships across a portfolio of MSP contracts. The role will be based remotely, with travel to our Northampton offices to engage with our Service Delivery team as well as other key RTS offices and client locations across the UK, when required. 

You will be managing a portfolio of key MSP clients, where Reed Talent Solutions is responsible for delivering the full end to end recruitment service via our Talent Acquisition Teams, the Reed branch network as well as strategically appointed support suppliers.


The purpose of this role is to ensure that our clients are experiencing the value of our relationship and benefitting from the contract deliverables provided by our service. Through engagement with key stakeholders, the Client Development Manager will ensure that we are uncovering any talent related challenges being faced and providing solutions available from within our contractual obligations or additional services available from across the wider Reed business. 

The Client Development Manager will work in close partnership with the Service Delivery Manager to produce a market leading suite of Management information, market insights and sector trends to demonstrate thought leadership, provide consultative recommendations and agree actions. They will hold responsibility for all continuous improvement activities, and work with internal stakeholder to make these happen.


As the Client Development Manager, you will –

  • Gain an in-depth understanding of each client’s organisation, it’s strategic aims and objectives as well as talent strategies across both the contingent and permanent space.
  • Create and manage a detailed Stakeholder contact plan, utilising Miller Heiman methodology to influence stakeholder motivations and decision making
  • Create an ambitious account plan for each Client, with key objectives for growth and development shared with all relevant co-members
  • Conduct meetings with key stakeholders, to ensure that our contract is supporting the needs of their teams and that problems are being solved


Why Reed

Achievement is celebrated through…

  • Generous bonus schemes that reward you every 4 weeks for improving lives through work
  • Retail savings through Reward Hub, save £100s a year
  • Annual high achiever awards held at prestigious venues
  • Impact awards – quarterly director-nominated recognition scheme and annual holidays of a lifetime
  • Paid sabbaticals and long service awards and the ability to buy more holiday on top of your 25 days
  • Access to life assurance to the value of four times your base salary

Your work matters and you’re supported with…

  • A personalised learning and development experience, hosted on our bespoke digital learning platform, supported by our experienced in-house team
  • Your personal Microsoft device enabling you to work dynamically wherever you work best
  • Our dedicated wellbeing centre and health and wellbeing calendar, including everything from financial wellbeing to mindfulness
  • Professional and personal development schemes and your choice of three different mentoring schemes
  • Feel what it’s like to truly belong – we have inclusion and belonging ambassadors and senior board sponsors, who act as catalysts for change
  • An annual opportunity to join our shadow board

Trailblazers in our field…

  • Our work benefits society – recognised in Management Today for our “impressive” Covid-19 contribution
  • Be part of our social impact strategy – 18% of Reed owned by the Reed Foundation – meaning you work one day a week for charity. We give globally and have invested over £36m to help alleviate poverty and support Women’s rights worldwide
  • We care about the environment – Reed was the first recruitment company to be certified as Carbon Neutral 

Feel what it’s like to truly belong.


Proud winners of:

  • #1 Recruitment Agency – Glassdoor Best Places To Work 2020
  • The JobCrowd Top Companies for Graduates to Work For 2021
  • The JobCrowd Top Companies for Apprentices to Work For 2021

Vacancy ATR footer image - Reed Careers

Our values, your values; our future, your future

All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer.  We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity.  We are a Mindful Employer and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. As a proud signatory of the Armed Forces Covenant, we welcome applications from ex-services personnel and reservists.

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