• Office Location: 120 Coombe Lane Raynes Park London, SW20 0BA
  • Office Name: Head Office - Raynes Park
  • Salary: £Neg - £Neg
  • Job Type: Permanent
  • Role Type: Full-time
  • Job Ref: 453847

Business Analyst

Reed are looking for a Business Analyst to join their expanding team based in Raynes Park, South West London. 

Job title: Business Analyst
Base location: Raynes Park, London SW20 (with Home Working)
Contract: Permanent
Hours: Monday – Friday 37.5 hours per week

What is this role?

Reed’s IT Department is recruiting Business Analysts to join its successful, dynamic and experienced XMS implementation  team. You will be work directly with our largest customers and operational delivery teams to develop compelling system solutions. This will involve gathering customer requirements, configuring our XMS platform and rolling out across a portfolio of house-hold names.  Given the success to date and the appetite from both the business and clients, the team is increasing in size. Our platform is already used by some of the biggest brands in the UK.

As an implementation Business Analyst you’ll lead the configuration design, build and launch of XMS to our corporate customers and internal comembers across the Reed network. Working with internal and external business partners, you’ll optimise the configuration of the system to meet the needs of users. You’ll transition the new system into service and help normalise it to “Business-As-Usual”

As such, the role will include:

  • Facilitating requirements workshops with customers
  • Preparing/leading systems demonstrations
  • Testing solutions internally and conducting client UAT.
  • Mapping, developing and improving end-to-end/business processes
  • Varying communication to the target audience (technical & non-technical)
  • Testing the solution, and conducting User Acceptance Testing sessions.
  • Managing the technical Go-Live process and systems transition
  • Design and deliver training to system superusers
  • Troubleshoot LIVE incidents on post Go-Live

What can REED offer me in return?

You will receive 25 days holiday plus bank holidays, the chance to buy, sell and carry over holiday, paid sabbaticals after every 5 years of service, long standing service awards, a discount scheme, pension, season ticket loans, access to health insurance, free eye tests, personal development schemes, paid rewards for innovative ideas, childcare vouchers and many many more! 

Who would make a good Business Analyst?

We are ideally looking for an experienced business analyst who has preferably worked in a similar environment. 

Other skills that we are looking for include a critical thinker, an analytical and sophisticated listener, a clear communicator who is able to simplify concepts and share these is specifications, diagrams and meetings, an excellent eye for fine details, a strong finisher who can re-work and refine specifications until they are perfect, and finally the type of person who just gets stuff done! 

Who are Reed Specialist Recruitment:

Reed is the largest part of the Reed Global Group (www.reed.com), which also includes Europe’s biggest jobsite – Reed.co.uk; one of the world’s leading Welfare To Work providers – Reed In Partnership; and the UK’s leading training provider – Reed Learning.

We have been operating since 1960 when Sir Alec Reed first set us up and he has now handed over the reins to his son James Reed, so we are still a family run business to this day. Not bad for a company that has more than 3,000 permanent employees working across 425 business units in 180 locations worldwide, including Europe, the Middle East and Asia Pacific!


Join Reed and help us achieve our purpose of improving lives through work.

Proud winners of:

  • #1 Recruitment Agency – Glassdoor Best Places To Work 2020
  • Glassdoor Top CEOs 2019
  • The JobCrowd Top Companies for Graduates to Work For 2021
  • The JobCrowd Top Companies for Apprentices to Work For 2021

Vacancy ATR footer image - Reed Careers

Our Values, Your Values; Our Future, Your Future

All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer.  We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity.  We are a MINDFUL EMPLOYER and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

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