• Office Location: Prudential Building, 5-19 Wine Street, Bristol BS1 2PH
  • Office Name: Business Development Team
  • Salary: £25000 - £35000
  • Job Type: Permanent
  • Role Type: Full-time
  • Job Ref: 487004

Account Manager, National Strategic Accounts

The key purpose of the NSA Account Manager role within Reed is to manage a specific portfolio of accounts and, when necessary, generate income through role fulfilment. 

Reed is the most recognised recruitment brand in the UK, with a rich history and reputation for improving lives through work, for over 60 years.  Delivering recruitment solutions with many household brands throughout the UK and globally, we find new jobs and careers for people from many different backgrounds across multiple business sectors. As trailblazers in our field, our business has depth, and the types of recruiters and the opportunities available across Reed, vary enormously.

We look for people who want an inclusive and collaborative environment, who strive for performance and celebrate team success, in a challenging and rewarding career.

Client Management:

  • Co-ordination of all job activity, temp and perm, for the accounts that you manage.
  • Managing the full review process for each client (periodic and quarterly).
  • Become a subject matter expert in the full Reed portfolio – including Screening, Consultancy+ and our MSP & RPO teams in RTS (training will be provided).
  • Growing and improving working relationships with senior client stakeholders within your portfolio.
  • Demonstrating the necessary understanding of the recruitment market at any given time, in multiple specialisms, to successfully manage client expectations and consult accordingly.  
  • Understanding the processes, procedures, and requirements of the clients’ internal recruitment, HR and procurement processes.
  • Work to map all client locations, organisational structures and continuously monitor any personnel changes.
  • Drive a culture of continuous improvement across all accounts.

Internal Activity (Both directly and indirectly through supporting co-members)

  • Monitor consultant delivery against jobs awarded from the client.
  • Conducting marketing activity to attract new candidates to register.
  • Use Power BI to proactively monitor fill rates, CV numbers and interview ratios and producing ad-hoc reports.
  • Succinctly plan and diarise all client reviews.
  • Work closely with network account managers, ABP’s and supporting co-members.
  • Completing relevant background checks and referencing (where applicable).
  • Assist co-members with interview prep, based on client knowledge and nuances of each individual business.
  • Working with marketing, Screening and RTS to ensure that we are identifying, capturing and maximising all opportunities for cross selling.
  • Participate in contract reviews, pricing negotiation and all other client based, internal discussions.
  • Feedback all review progress and file in the correct central location.

Candidate Activity

  • Searching/sourcing for candidates via direct advertising, job boards, social media, and referrals.
  • Assisting with interview prep, based on your solid understanding of each individual client.
  • Assisting with advert writing, ensuring that the client is fully onboard with our external approach to candidate attraction.
  • Developing strong relationships with candidates through effective networking.
  • Compliance and general administration.

Why Reed

Achievement is celebrated through…

  • Generous bonus schemes that reward you every 4 weeks for improving lives through work
  • Retail savings through Reward Hub, save £100s a year
  • Annual high achiever awards held at prestigious venues
  • Impact awards – quarterly director-nominated recognition scheme and annual holidays of a lifetime
  • Paid sabbaticals and long service awards and the ability to buy more holiday on top of your 25 days
  • Access to life assurance to the value of four times your base salary

Your work matters and you’re supported with…

  • A personalised learning and development experience, hosted on our bespoke digital learning platform, supported by our experienced in-house team
  • Your personal Microsoft device enabling you to work dynamically wherever you work best
  • Our dedicated wellbeing centre and health and wellbeing calendar, including everything from financial wellbeing to mindfulness
  • Professional and personal development schemes and your choice of three different mentoring schemes
  • Feel what it’s like to truly belong – we have inclusion and belonging ambassadors and senior board sponsors, who act as catalysts for change
  • An annual opportunity to join our shadow board

Trailblazers in our field…

  • Our work benefits society – recognised in Management Today for our “impressive” Covid-19 contribution
  • Be part of our social impact strategy – 18% of Reed owned by the Reed Foundation – meaning you work one day a week for charity. We give globally and have invested over £36m to help alleviate poverty and support Women’s rights worldwide
  • We care about the environment – Reed was the first recruitment company to be certified as Carbon Neutral 

Feel what it’s like to truly belong.

Proud winners of:

  • #1 Recruitment Agency – Glassdoor Best Places To Work 2020
  • The JobCrowd Top Companies for Graduates to Work For 2021
  • The JobCrowd Top Companies for Apprentices to Work For 2021

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Our values, your values; our future, your future

All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer.  We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity.  We are a Mindful Employer and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. As a proud signatory of the Armed Forces Covenant, we welcome applications from ex-services personnel and reservists.