• Office Location: Dragon Court, 27-29 Macklin Street, London WC2B 5LX
  • Office Name: Reed.co.uk
  • Salary: £31500 - £39000
  • Job Type: Permanent
  • Role Type: Full-time
  • Job Ref: 473473

Account Executive

Reed.co.uk are looking for an Account Executive to join their establish Sales team in Holborn

The role of Account Executive is vital to the success of reed.co.uk. This role requires someone who can build valuable, long standing business partnerships with recruitment consultancies and support their recruitment efforts. The role is an exciting mix of working with existing customers to achieve recruitment goals and retaining business relationships, as well as working to re-engage lost customers. This role would suit an experienced account executive/manager or business development professional who has an aptitude for relationship building, problem solving and customer support. 

 

Key Responsibilities

  • Contacting existing customers  

  • Utilising sales tools and software to provide data insight and guidance to customers

  • Delivering against agreed customer success criteria

  • Organisation of CRM

  • Optimisation of customer content

  • Upselling existing customer contracts with growth potential

  • Renewing existing customer contracts 

  • Offering and managing trials of new products to existing customers

  • Strategically mapping and forecasting; customer contact schedules, renewal values and growth predictions

  • Re-engaging with churned customers  

  • Working closely with the customer success team     

 

Skills and Experience

 

  • Experience in winning back clients and growing and retaining existing business

  • Strong track record of customer retention and trial conversion

  • Highly goal orientated and self motivated

  • Organised and detail focused

  • Analytical

  • Confident and able to forge strong external relationships

  • Comfortable analysing and using data 

 

Key Measures and Targets

 

  • Achieving periodic and quarterly revenue targets

  • Retaining existing customer contracts

  • Growing existing customer account values

  • Customer win-back rate

  • Account coverage and mapping

  • Customer feedback 

  • Sales activity

 

Additional Requirements

 

  • Ideally, though not essential, experience of the recruitment marketplace

  • Strong work ethic, able to self-motivate and work autonomously 

  • Excited by working in a challenging and rewarding environment

  • Enjoys working in a collaborative environment, with a big focus on coaching and support 

Proud winners of:

  • #1 Recruitment Agency – Glassdoor Best Places To Work 2020
  • The JobCrowd Top Companies for Graduates to Work For 2021
  • The JobCrowd Top Companies for Apprentices to Work For 2021

Vacancy ATR footer image - Reed Careers

Our values, your values; our future, your future

All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer.  We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity.  We are a Mindful Employer and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. As a proud signatory of the Armed Forces Covenant, we welcome applications from ex-services personnel and reservists.

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