reed.co.uk Courses – Delivering Customer Success in 2020
As more and more people have begun to work and learn from home, the online learning industry has been growing.
Most people know Reed for our job board reed.co.uk, or our Specialist Recruitment network; but did you know we are also home to one of the UK’s fastest growing platforms for educational courses?
Shifting Trends in Learning
“Online learning has been extremely popular over the last few months, and we don’t expect this trend to stop anytime soon. Not only are customers likely to continue to choose this option, learning providers are expected to improve their online learning methods in order to meet demand. Additionally, higher-priced courses in the regulated and professional sector are popular at this time of year, as they’re perfect for school leavers who don’t want to go to university but are keen to keep learning.”
Pierre Vangrevelynghe | Courses Director
“Learning providers are expected to improve their online learning methods in order to meet demand.”
E-Learning for All
To date, Reed has provided a platform that connects learners with course providers… This is about to change (grow!) for the better.
Before the end of the year, reed.co.uk Courses will become a one-stop-shop for budding students to find their course, view and engage with it – right there and then on the site. An all-in-one digital learning platform.
A Culture of Learning & Development
Our Purpose at REED is Improving Lives Through Work. In addition to providing jobs and learning opportunities to our millions of customers, we ensure our own people are developing their careers from day one to however long they choose to grow with us.
While our in-house Learning & Development teams deliver their expertise to new starters and experienced Co-Members alike, we also support our people in learning new skills and gaining valuable industry qualifications.
“I am currently taking a coding course as I think it will provide me with further technical knowledge enabling me to communicate and work with the development team more cohesively as a junior product owner.
“REED have supported me to take this course to help my professional development and to ensure that I am given the opportunity to gain the relevant skills to excel in my role.”
Melissa – Junior Product Owner
Customer Success – it’s in the Name
All requests to host courses on the Reed Online platform are vetted for legitimacy, before working closely with the client to decide on the best commercial package for them, maximising their potential return-on-investment while ensuring the pre-sale information to our learners is accurate and informative.
Meet the Courses Team
Watch the video to hear from several members of the Reed Online Courses team and what they love about working here.
For any vacancies in Courses or across teams based in the reed.co.uk offices in Covent Garden / Holborn, make sure to check our job listings.